Team Lead interview question · Most asked
How do you handle an underperforming team member?
Summary
Raise it early and privately with specific examples, understand the cause, agree written expectations with support and a timeline, check in weekly, and involve the engineering manager early — formal processes are theirs and follow company policy.
Longer Answer
Common causes: unclear expectations, a skills gap, the wrong kind of work, personal circumstances or low motivation — each needs a different response. Covering for someone is unfair to them and to the team. Most cases improve with clarity and support; if not, the manager moves to a documented process. Recognise progress specifically along the way.
Key Points
- Early, private, specific
- Diagnose the cause; support accordingly
- Written expectations; involve the manager
Deep dive: Spotting and Coaching Underperformance Early
Explanation
What interviewers look for
Balance of empathy and accountability, and knowing role boundaries.
Red flags
- Waiting months and hoping
- Jumping straight to formal action
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